top of page

shipping, returns & refunds

refund policy

All services rendered are non-refundable. Guest satisfaction is very important to us and we will do all we can to make you more than comfortable while giving you your best brows and lashes. 

 

Deposits are forfeited if cancellation or rescheduling is requested less than

48-hours prior to your scheduled appointment. 

 

If for some reason, you are unhappy, please email Chelsea directly at ritualsbychelsea@gmail.com with your concerns and she will promptly

get back to you with resolution options. 

​

Please remember, you are not just paying for a “beauty service":

Chelsea regularly attends advanced education & received certification for brow lamination in 2020. In 2022, Chelsea launched her own certification program for brows and lashes so you are in great hands. Our team is dedicated to continuing advanced education and we strive to use the best quality products and techniques. 

​

As professional licensed cosmetologists and estheticians, our team is required to keep all state, local & county licensing current and is to current on all laws & regulations set forth by the state (Florida Department of Business Regulations: Cosmetology), including bi-annual license renewal with continuing education on the most recent changes to our industry.

return policy

ALL SALES ARE FINAL.

Unopened & unused products may be EXCHANGED within 14 days of original purchase. 

Open or used products are not accepted for return or exchange currently.

 

Please remember, when you purchase products from professionals in a salon, you're getting much more than just what comes in the bottle. 

 

You are getting their expertise, their time and energy they spends researching the product ingredients, the brand itself and the claims the brand makes.

 

Chelsea does extensive research on brands, products and their ingredients and how they are sourced. Our team is dedicated to bringing you the best quality products and regularly attends product knowledge classes.

shipping policy

More information coming as soon as the online store is fully set up.

​Local delivery is free and you can always pick up from the salon!

bottom of page